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BUSINESS POLICY

These terms and conditions (hereinafter referred to as “Terms”) govern the use of Yami Chocolates products and services (hereinafter collectively referred to as “Services”) provided by Yami Chocolates LLC (hereinafter referred to as “We,” “Us,” or “Our”). By using our Services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

Special Orders:

  •         Some of our products are done by order to keep their freshness and could take several days to make.

  •         Any special orders will be ready for Pick-up or delivered within 2-5 business days after being processed unless a future date is requested.

  •         All orders will be processed the same day if placed before 1 pm, after that it will be processed by the following business day.   

  •         You will always receive a confirmation via email or text once your order has been completed.

  •          All special orders are subject to availability and are confirmed only upon receipt of a confirmation email and a deposit, as specified by us.

  •         Any changes or modifications to the orders must be communicated to us in writing and are subject to availability.

Pricing and Payment:

  •         Pricing for special orders may vary based on the theme, location, and package size.  duration.

  •         A deposit is required to secure the order. The remaining balance is due before the delivery or pickup.

  •         All payments must be made in the currency specified by us and through the accepted payment methods.

  •        The client is responsible for providing accurate delivery/Pick-up details, including name, address, date, time, and payment info to avoid delays.

  •        Please note all prices are subject to change.

Cancellation and Refunds:

  •         Cancellations must be communicated to us in writing at least 3 days before the order due date.

  •         Deposits are non-refundable for any orders in process.

  •         All of our products are carefully inspected before they are distributed.  We work hard to make sure you are 100% satisfied with Yami Chocolates.      

  •         If at any time you are unsatisfied with your order, please email us at yamichocolates@gmail.com.

  •         Due to safety concerns for our customers, we cannot accept returned orders.

Health and Safety:

  •         To make sure you can enjoy the freshness of the products we recommend consumption be done within 14 days of purchase or by the date indicated on the item.

  •         Yami chocolates is not a nut, dairy, egg, soy, or wheat-free facility.

  •         While products containing common allergens are marked appropriately, trace amounts of these elements may be present in any of our products, as all our products are produced on shared equipment.

  •         If you (or any potential recipient of our chocolate) are highly sensitive to any of these ingredients, we strongly recommend against purchasing our product.

 Intellectual Property:

  •         All content, including images and designs, provided by us for promotional purposes remains our intellectual property and may not be used without our consent.

Force Measure:

  •         We are not liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, and governmental actions.

Governing Law:

  •     These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].


By proceeding with the purchase of our items and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at yamichocolates@gmail.com

ALLERGEN NOTICE

Yami chocolates is not a nut, dairy, egg, soy, or wheat-free facility. While products containing common allergens are marked appropriately, trace amounts of these elements may be present in any of our products, as all our products are produced on shared equipment. If you (or any potential recipient of our chocolate) are highly sensitive to any of these ingredients, we strongly recommend against purchasing our product.

RETURN POLICY

All of our products are carefully inspected before they are distributed.  We work hard to make sure you are 100% satisfied with Yami Chocolates.  If at any time you are unsatisfied with your order, please email us at yamichocolates@gmail.com.  Make sure to put your name and order number and someone will contact you right away. 

 

Due to safety concerns for our customers, we cannot accept returned orders.

CORPORATE & SPECIAL EVENT GIFTS

All special orders are different, please contact us at yamichocolates@gmail.com with details, for a quote.

PRIVACY & SAFETY

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

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ACCEPTANCE

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By using the Sites, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Sites.

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We may update this Privacy Policy at any time without prior notice to you by posting an updated version of this Privacy Policy on the Sites. You can determine when this Privacy Policy was last updated by referring to the “UPDATED” notation at the bottom of this Privacy Policy. Any updates to this Privacy Policy will become effective when we post the updated version of this Privacy Policy on the Sites. Your continued use of the Sites after we post an updated version of this Privacy Policy signifies your acceptance of the updated version.

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INFORMATION COLLECTED & HOW WE USE IT

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We do not collect information from visitors to our site, you can visit the site without revealing your personal information.

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We do however, collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site or when you provide us with feedback on our products or services.

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We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

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  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey or other site feature.

  • To quickly process your transactions.

  • To ask for ratings and reviews of services or products

  • To follow up with them after correspondence (live chat, email or phone inquiries)

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To better meet your needs, we may supplement your personally identifiable information with information obtained from third parties for the same purposes.

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We also collect aggregate information about visitors to the Sites such as information about how many visitors log on to the Sites and the pages they access.

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SHARING WITH THIRD PARTIES

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We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information, except in the following circumstances:

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  • When we have your consent;

  • When we share your personally identifiable information with our affiliates;

  • When we engage third party service providers to help us conduct our business, operate the Sites or otherwise provide services on our behalf, including database hosting services, information technology services, order fulfillment services and payment and credit card processing services;

  • When you elect to participate in third party-sponsored sweepstakes, contests or similar promotions that we advertise on the Sites;

  • When we receive a verified request for your personally identifiable information from law enforcement or other government officials relating to a criminal investigation;

  • Based on our good faith belief that sharing your personally identifiable information is necessary or appropriate to (a) protect and defend our rights or property or (ii) act in urgent circumstances to protect the safety or security of the public or users of our products or services and/or the Sites; and

  • In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

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STORAGE & CROSS-BORDER TRANSFER

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Your personally identifiable information will be stored and processed in The United States. If your country of residence is outside of The United States, you consent to the transfer of your personally identifiable information to the United States, which may have different data protection rules from your country of residence.

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COOKIES & OTHER

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Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

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  • Help remember and process the items in the shopping cart.

  • Understand and save user's preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

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If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

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COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

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When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, The United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

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We do not specifically market to children under the age of 13 years old.

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THIRD PARTY SITES

 

Wix.com developed our site and we use Square and Paypal for orders and payments. They all have their own privacy policy. Our site may also contain advertisements and/or links, all those websites that are not controlled or operated by us.

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This Privacy Policy does not apply to those websites, and we are not responsible for their content or the privacy practices of the entities that control or operate them. Therefore, we encourage you to request and review the privacy policies of any such entities prior to disclosing your information to them or using their websites.

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SECURITY

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We use commercially reasonable efforts to protect all of your personally identifiable information that you submit to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. Therefore, we cannot guarantee the absolute security of your personally identifiable information.

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CALIFORNIA ONLINE PRIVACY PROTECTION ACT

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CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at; http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to CalOPPA, we agree to the following:

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  • Users can visit our site anonymously.

  • We will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.


You will be notified of any Privacy Policy changes:

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  • On our Privacy Policy Page

 

Can change your personal information:

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  • By emailing us

  • By logging in to your account

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DO NOT TRACK

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Although the Sites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage their preferences. To learn more about web browser tracking signals and Do Not Track, please visit http://www.allaboutdnt.org/.

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GOVERNING LAW

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This Privacy Policy is governed by the laws of the State of Florida, without regard to its choice of law provisions.

 

COUPONS, PRICES & DISCOUNTS

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All prices are subject to change, without previous notice. Unless otherwise stated, only one (1) coupon code may be redeemed per transaction. Exclusions apply. For more information, email us at yamichocolates@gmail.com.

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CONTACTING US

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If there are any questions regarding this privacy policy, you may contact at yamichocolates@gmail.com.


Last Edited on 2021-01-27

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